Terms & Condition

Last Updated: May 22, 2026

Welcome to Zylora.

These Terms & Conditions govern your use of our website and services. By accessing or using this website, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms & Conditions, please do not use this website.

1. Overview

Zylora provides products, content, and services through its ecommerce platform. By visiting our site or purchasing from us, you engage in our “Service” and agree to these Terms & Conditions.

These Terms apply to all users of the website, including:

• Visitors
• Customers
• Vendors
• Merchants
• Contributors of content

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or
• You have permission from a parent or legal guardian
• You will use this website only for lawful purposes
• You will not violate any applicable laws or regulations

3. Products & Services

We strive to ensure all product descriptions, images, pricing, and availability information are accurate. However, we do not guarantee that all information on the website is always complete, current, or error-free.

We reserve the right to:

• Modify or discontinue products without notice
• Limit quantities available for purchase
• Refuse service or orders at our discretion
• Correct pricing or listing errors

Product colors and appearance may vary slightly depending on device screens and display settings.

4. Orders & Payments

By placing an order, you agree that:

• All information provided is accurate and complete
• You are authorized to use the selected payment method
• Payment must be completed before order processing

We reserve the right to cancel or refuse any order for reasons including:

• Suspected fraud
• Pricing errors
• Product availability issues
• Suspicious or unauthorized transactions

If your order is canceled after payment, you will receive a refund where applicable.

5. Shipping & Delivery

Shipping times displayed on the website are estimates and may vary depending on:

• Location
• Carrier delays
• Customs processing
• Seasonal demand

Zylora is not responsible for delays caused by third-party shipping providers or circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

Additional customs duties, taxes, or import fees may apply depending on your country and are the responsibility of the customer.

6. Returns & Refunds

We want customers to be satisfied with their purchases.

If you are not satisfied, you may request a return or refund according to our Return Policy.

To qualify for a return:

• Items must be unused and in original condition
• Return requests must be submitted within the stated return period
• Certain items may be non-returnable for hygiene or safety reasons

Refunds are processed after returned items are inspected and approved.

Shipping fees are generally non-refundable unless required by law.

7. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Branding
• Product descriptions
• Graphics
• Images
• Website design
• Text
• Videos

is the property of Zylora or its licensors and is protected by intellectual property laws.

You may not:

• Copy
• Reproduce
• Republish
• Sell
• Distribute
• Exploit

any content without written permission.

8. User Conduct

You agree not to:

• Use the website for illegal purposes
• Attempt unauthorized access to systems or accounts
• Upload malicious software or harmful code
• Interfere with website functionality
• Use automated systems to scrape or copy content
• Submit false or misleading information

Violation of these Terms may result in termination of access to the website.

9. Accounts

If you create an account with Zylora:

• You are responsible for maintaining account confidentiality
• You are responsible for activities under your account
• You must provide accurate and current information

We reserve the right to suspend or terminate accounts that violate these Terms.

10. Promotions & Discounts

Promotions, discount codes, giveaways, and special offers:

• May be modified or canceled at any time
• Cannot be combined unless explicitly stated
• May have expiration dates or usage limitations

We reserve the right to refuse promotional usage in cases of abuse or misuse.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for:

• Third-party content
• Privacy practices
• Product accuracy
• External website policies

Your use of third-party websites is at your own risk.

12. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

To the maximum extent permitted by law, Zylora disclaims all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or reliability of website content

We do not guarantee uninterrupted or error-free website operation.

13. Limitation of Liability

To the fullest extent permitted by law, Zylora shall not be liable for any:

• Indirect damages
• Incidental damages
• Consequential damages
• Lost profits
• Data loss
• Business interruption

arising from your use of the website, products, or services.

Your use of the website is at your own risk.

14. Indemnification

You agree to indemnify and hold harmless Zylora, its affiliates, employees, partners, and service providers from any claims, damages, liabilities, costs, or expenses resulting from:

• Your violation of these Terms
• Your misuse of the website
• Your violation of laws or third-party rights

15. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy here:

Zylora Privacy Policy

16. Termination

We reserve the right to terminate or suspend access to the website without notice if we believe a user has violated these Terms & Conditions.

Termination does not limit any other legal rights or remedies available to us.

17. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable laws and regulations in the jurisdiction where Zylora operates, without regard to conflict of law principles.

18. Changes to These Terms

We may update or modify these Terms & Conditions at any time.

Changes become effective immediately upon posting on this page.

Continued use of the website after changes constitutes acceptance of the updated Terms.

19. Contact Information

If you have questions regarding these Terms & Conditions, please contact us through:

Zylora Website

By email: info@zylora.cz 

By phone number: (420) 311-8794